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September 2017
26: Wellness Travel Done Right with Palladium Hotel Group
18: Updated Renovation Schedule TRS Riviera Maya, Mexico
July 2017
04: Grand Palladium Punta Cana Resort & Sp Updated Renovation Schedule
June 2017
21: Palladium Rebranding Royal Suites ~TRS HOTELS~
08: Grand Palladium Vallarta Resort & Spa Renovations Schedule
May 2017
21: Palladium Hotel Group
04: Grand Palladium Riviera Maya ~Coming Soon~ Renovations Schedule
04: Grand Palladium Riviera Maya ~Coming Soon~ Renovations Schedule
March 2017
07: Announcing Smile Service ~Grand Palladium Riviera Maya, Punta Cana ~
01: Grand Palladium Punta Cana Resort & Spa Renovations
February 2017
24: Palladium Puts Emphasis on Sustainability
23: Palladium to Spend $21 Million on Hotel Upgrades in Mexico, Caribbean
18: Grand Palladium Punta Cana Resort & Spa Receives Blue Flag Award
15: Grand Palladium Costa Mujeres, Mexico Opening Late 2018
14: Hekab Be Biblioteca de Akumal Wish List 2017
January 2017
13: Grand Palladium Riviera Maya Resort & Spa Coming Soon Royal Suites (Formerly Riviera Resort)
November 2016
12: Riviera Maya Jazz Festival 2016
June 2016
20: Renovations Grand Palladium Punta Cana Resort & Spa
02: Grand Palladium Riviera Nayarit Spa & Complex. What's New!
02: Grand Palladium Resort & Spa Jamaica Complex Renovation Updates
May 2016
31: Grand Palladium Riviera Maya, MX Renovation Schedule
March 2016
07: Palladium Hotels & Resorts
February 2016
06: Palladium Hotel Group Announces New Construction In Mexico
02: Newly renovated rooms at Grand Palladium Lady Hamilton
January 2016
31: Uncertified tour guides at Tulum ruins causing numerous complaints
31: Fee proposed to take photos inside Tulum ruins
30: Zika Virus in Mexico (November 2015)
28: Grand Palladium News ~3,000 suites in Playa Mujeres, Mexico~
27: Carnaval ready to roll in Merida, Cancun and elsewhere in Peninsula
November 2015
13: Grand Palladium Palace Resort Spa & Casino ~ New Features~
13: Updates Grand Palladium Riviera Maya and Article On Grand Palladium Jamaica Resort & Spa
October 2015
30: Riviera Maya Jazz Festival ~
August 2015
21: Campamento Tortuguero "Kantenah" Grand Palladium Resort, Riviera Maya, MX
July 2015
28: Grand Palladium Riviera Maya ~ Sargassum ~
21: Grand Palladium Jamaica Resort & Spa Housekeeping Department and Renovations
April 2015
29: Grand Palladium Palace Resort Spa & Casino Renovations
24: Palladium Hotels & Resorts Favorite Hotel Award 2015
18: Grand Palladium Rivier May ~ Prestigious "2014 Award of Excellence ~
13: A Royal Getaway to Palladium Resorts
March 2015
28: The Grand Palladium Imbassaí Resort & Spa has been awarded with the "HolidayCheck Award 2015"!
25: Special Guest at Grand Palladium Riviera Maya ~Desiré Cordero, Miss Spain 2014~
February 2015
10: Grand Palladium Resort Jamaica Resort & Spa
January 2015
22: Earth Check Award
October 2014
17: Grand Palladium Riviera Maya Resort & Spa Earth Check Gold Certification
14: The GrandPalladium Riviera Maya Resort & Spa has been awarded with the EarthCheck Gold Certification! PalladiumGreen
September 2014
08: 12TH Annual Jazz Festival in Playa del Carmen, Mexico
07: The Grand Palladium Kantenah Resort & Spa has been awarded as "Top Hotel Partner 2014"
April 2014
25: Luis Arzapalo Loria and Miguel Armando finalists of the cusine
18: Grand Palladium Riviera Maya Resort & Spa y Grand Palladium Vallarta Resort & Spa
March 2014
30: NEW GRAND PALLADIUM BAVARO SUITES INAUGURATION
21: 2014 Is the Year of Zumba in Playa del Carmen
09: BEHIND THE SCENES AT A 5 STAR RESORT ON THE MAYAN RIVIERA
January 2014
16: Food Allergies and Disabilty / Accessability VIDEO
November 2013
20: New Check-in Staircase for Children
20: Travelife Gold Award ~Grand Palladium Punta Cana Resort & Spa Complex
11: Riviera Maya Jazz Festival 2013
October 2013
21: Grand Palladium Riviera Maya Resort & Spa Complex Golden Appel Award
September 2013
06: Palladium Hotel Group signs an agreement to collaborate with UNICEF's Balearic Committe on the rights of children
06: Palladium Hotel Group and Hard Rock International join forces to develop a new hotel complex in Ibiza
June 2013
12: Help Bring Music To The Kids Of Hekab Be This Summer!
05: The following Palladium Hotel Group's properties have been awarded with TripAdvisor's Certificate of Excellence 2013.
May 2013
22: Palladium Hotels & Resorts is excited to announce our new partnership with the Emmy Award winning, live action series Raggs!
March 2013
03: Palladium Weddings & Zentropia on Facebook
February 2013
28: Second Annual Cancun-Riviera Maya Wine & Food Festival
January 2013
22: Palladium Hotel Group creates a new APP that turns print materials into virtual experiences
08: Congratulations! Grand Palladium Kantenah Resort & Spa Holiday check award 2013
03: ~ BMP Festival ~ Playa del Carmen January 4/13 2013
November 2012
11: New handicap access at the palladium resorts in Punta Cana, Riviera Maya and Jamaica
10: Hekab Be Biblioteca de Akumal Wish List
06: Holidaycheck awards “Quality Selection” certificates to 17 hotels & resorts
October 2012
29: Fiesta Hotel Group announces its rebranding to Palladium Hotel Group
05: Riviera Maya Resort & Spa Awarded TUI Environmental Champion Award 2012
05: Palladium Hotels & Resorts and The Royal Suites by Palladium Awarded Certification
September 2012
21: Dominican Fiesta will house the first private paddle club in Santo Domingo
10: Karen Bussen's Simple Stunning Weddings now available in Riviera Maya and Punta Cana
August 2012
27: Riviera Maya Golf Club Exclusive Rates
01: Zentropía Palladium Spa & Wellness
July 2012
19: Spa at Grand Palladium Riviera Maya Resort & Spa Complex will be managed by Palladium Hotels & Resorts
19: Grand Palladium Vallarta Resort & Spa 2012 Earthcheck Silver Certification
June 2012
04: Certificate of Excellence 2012
May 2012
30: Sneak Peek! Future renovated rooms Grand Palladium Kantenah and Royal Suites Yucatan
28: Grand Palladium staff association in Jamaica assists workers
20: Grand Palladium Bávaro Resort & Spa offers “family friendly” rooms
20: Club Mobay offers guests of the Grand Palladium Resorts a special VIP lounge at the airport.
April 2012
18: Latte art in Palladium Hotels & Resorts
March 2012
31: Renovations Update Grand Palladium Kantenah and Royal Suites Yucatán
29: Palladium Addict 7th Annual Get Together ~ Coming Events at a Glance~
29:
03: New Feature: Live Music Royal Suites Turquesa Main Pool
February 2012
24: Hekab Be Biblioteca de Akumal
January 2012
24: The Royal Suites by Palladium: enjoy our suculent seafood delicacies for free!
20: Playa del Carmen Tequila Festival January 26th - 29th
09: Fiesta Palladium Addict Newsletter for January 2012 Now Available!
04: Fiesta Hotel Group Dominican Republic fights against sexual exploitation of children
04: Travelife Gold Medal Awarded to Grand Palladium Riviera Maya in Mexico and Grand Palladium Punta Cana Resort and Spa.
October 2011
25: Hekab Be Biblioteca 2nd Annual Race Against Cancer!
18: PALLADIUM VALLARTA RENOVATION UPDATE
17: Grand Palladium Resort & Spa Riviera Maya Received "Travelife Gold"Award!
03: Fiesta Palladium Addict Newsletter for October 2011 Available Now!
September 2011
28: Palladium Addict Suggestion Thread Updates!
14: Grand Palladium Resorts in Jamaica awarded Earthcheck Silver Certification for environmantal practices
01: Fiesta Palladium Addict Newsletter for September 2011 Available Now
August 2011
29: Riviera Maya Jazz Festival 2011
29: Hekab Be Biblioteca, Back to school wishlist!
05: Fiesta Palladium Addict Newsletter for August 2011 Available Now
01: Grand Palladium Smart Phone App Update!
July 2011
27: Grand Palladium Punta Cana, International Day of Protection of the Mangroves Ecosystem
21: Merengue Festival Santo Domingo July 29- 31
15: Grand Palladium Punta Cana Resort & Spa work in progress
05: 4th Annual Whale Shark Festival in Isla Mujeres, Mexico
June 2011
30: Fiesta Palladium Addict Newsletter for July 2011 Available Now
30: Grand Palladium Jamaica Receives Award
14: Fiesta Palladium Addict Newsletter for June 2011 Available Now
May 2011
30: Tips for 1st time visitors to the Dominican Republic
19: Palladium Magazine Spring/Summer 2011
11: Fiesta Palladium Addict Newsletter for May 2011 Available Now
11: New Family Friendly Survey
05: Brand NEW POP Vallarta Video
April 2011
30: Palladium Addict.net Continues to Grow in Leaps and Bounds!!
19: Fiesta Palladium Addict Newsletter for April 2011 Available Now
March 2011
14: Internet Available for Purchase in all rooms Grand Palladium Riviera Maya Resort & Spa
12: Palladium Addict Sixth Annual Get Together ~ Coming Events at a Glance~
05: Fiesta Palladium Addict Newsletter for March 2011 Available Now
01: Ongoing & Upcoming Events at Hekab Be Biblioteca de Akumal
February 2011
23: Special Offer 30% Books for Puerto Vallarta Until March 4th 2011
20: Fiesta Palladium Addict Newsletter for February 2011 Available Now
05: Palladium Addict Suggestion Box
January 2011
13: Fiesta Palladium Addict Newsletter for January 2011 Available Now
13: Sweet Dreams at The Royal Suites Yucatán and Nayarit Rivieras, Mexico
11: Photo Pro Photographers
November 2010
21: Fiesta Palladium Addict Newsletter for November & December 2010 Available Now
18: Hekab Be Biblioteca de Akumal Fundraiser
16: Palladium Travel Club Privileges
11: Congratulations Fiesta Hotel Group
05: Hoteles ecológicos en Punta Cana
October 2010
29: CRYSTAL CERTIFIED
29: Distintivo H Certification
23: WTM World Responsible Tourism Day
20: Underwater Photo Contest in the Mayan Riviera.
02: Fiesta Palladium Addict Newsletter for September and October 2010 Available Now
September 2010
23: Grand Palladium Riviera Maya Hosting 2010 World Cup PADEL
22: The Grand Palladium Punta Cana Receives Awards!
22: The Palladium Olympics have arrived in Punta Cana!
21: Silver Green Globe Award and Travelife Gold Level
August 2010
24: Riviera Maya Jazz Festival in Tulum
09: Fiesta Palladium Addict Newsletter for July and August 2010 Available Now
July 2010
30: Palladium Resorts offering new dining concepts
22: Palladium Magazine Spring/Summer 2010
14: ♫♫ - Reggae Sumfest 2010 - ♫♫
04: Grand Palladium Riviera Maya Hosting 2010 World Cup PADEL
04: Punta Cana Palladium Addict Fiesta
June 2010
14: Fiesta Palladium Addict Newsletter for May and June 2010 Available Now
14: Whale Shark Festival 2010 Isla Mujeres
14: ♫♫ - Reggae Sumfest 2010 - ♫♫
09: Caribbean Weather
02: Orphanages, Charities in Jamaica
May 2010
27: PALLADIUM TRAVEL CLUB
24: The Jungle Place
20: Hekab Be Biblioteca Library Summer course 2010 Wishlist
19: Puerto Vallarta prepares for turtle hatchling
14: Cooking Classes for Curious Travellers
12: New! Segways at the Grand Palladium Riviera Maya Resort & Spa
April 2010
12: Fiesta Palladium Addict Newsletter for April 2010 Available Now
08: Abel Matutes Prats, nominado a los premios 'Hall of Fame Young Manager and Young Entrepreneur'
06: Palladium Addict Get Together ~ Coming Events at a Glance
March 2010
31: SkyService Airlines Out of Business as of this Morning
28: Palladium Addict Bracelets
22: Earth Hour 2010
20: Hekab Be Biblioteca de Akumal Library Fundraiser!
19: Grand Palladiums Hotello Award
15: Punta Cana Carnival is coming to town!
12: The Palladium Addict Amazing Race "Treasure Hunt" April 29th
12: Update! The 5th Annual Palladium Addict Get Together
07: Fiesta Palladium Addict Newsletter for March 2010 Available Now
February 2010
10: Punta Cana Meet and Greet was a huge success.
02: Fiesta Palladium Addict Newsletter for February 2010 Available Now
January 2010
19: Canada - Mexico travel requirements change March 1, 2010
December 2009
07: The 5th Annual Palladium Addict Get Together
06: Palladium Addict New Site Design
05: Punta Cana Palladium Addict Fiesta
04: New Palladium Addict Wedding Forum and Palladium Weddings Website.

Palladium Hotel Group

The group Palladium Hotel Group is immersed in a process of renovation and expansion in America. On the one hand invests more than $20 million dollars (19 million euros) in the update of several of its hotels in the Caribbean; on the other hand works to implement projects of hotels in management which will allow you to accelerate the planned expansion in the region. In addition, analyzes the next destinations in which to enter in America, that are Cartagena de Indias and Aruba. And, according to the director of operations for the Americas, Felipe Martinez, “it is possible that in a short time we come to America with city hotels”.

Blog article

The hotels of Palladium in the Caribbean have a special position in the markets of South America. The opening of the Grand Palladium Imbassaí, in Brazil, contributed to popularize the brand in the Southern Cone, but their establishments in Mexico and Punta Cana receive a good flow of passengers from Argentina, Chile, Uruguay and Brazil itself.

Felipe Martinez Verde runs from Riviera Maya chain operations in the Americas, a structure of 13 hotels and more than 8,000 employees, the more the representation offices.

With 35 years of experience in the hospitality industry, still forming professionally: Currently pursuing a master’s degree in Tourist Enterprises in cesae. During the 2017 Markethub Americas of Hotelbeds in Mexico, the dialog with the Spanish Government, installed outside your country for two decades.

What has been the performance in this season is ending in May?

Very well. We are at 100%, not only in Riviera Maya but Punta Cana and Puerto Vallarta come very well. We had growth in all markets and what we see is rising each year, continuously, is the e-commerce, both through our channels as everyone else. It is the evolution of the way in which the customers to buy, with the cell phone, and the platforms that have more technology than the traditional tour operator take advantage. Looking for myself when I am booking or reservation on Expedia because I’ve already done, i have the application, it is super comfortable. That helps a lot.

How does the public of Latin America?

In Latin America, we are very well positioned, in Argentina, in Uruguay in Chile. In Uruguay, is a country very little but works very well. Also very well in the United States, like all the hotels of the Spanish hotel chains we are very focused on the U.S. market, doing many things there.

Beyond Brazil, is there any other country in which you are interested in being?

You are looking at things in Colombia, Cartagena de Indias, in Aruba there is enough interest, and obviously in Mexico in both the Caribbean and the Pacific.

Always with a product beach, all inclusive?

As far as I know, yes. Has there been any approach and interests in other segments. I believe that in the future will come the development of city brand, is common sense and pure logic. It is something that in Europe and in Spain in particular is working very well, particularly new brands, Only YOU. I believe that it is possible that in a short time we come to America with city hotels. Ushuaïa has a project for Cancun. If all goes as expected in 2019 will open the first Ushuaïa Ibiza, marrying outside the luxury item, only adults and electronic music.

Do you have improved the relationship of income?

We have six or seven years breaking records every year. We have a fantastic, we invoice every time better and get new things, continuously innovating. Is that it cannot be any other way. We have a funky, of people looking for new things to do, there are super rare and original ideas, some go forward and others do not. We listen to what the people want to go on vacation.

What is the average annual occupation?

The Riviera Maya last year we were between 92% and 93%. I believe that the destiny more flojito is Jamaica – we did a large reform in one of the two hotels- but we usually go above 80 and long, almost 90.

When will I start to operate hotels on management, something that was announced a few months ago?

In America we have a plan of expansion and what has been armando is a team to grab hotels in management. Up to now the hotels are basically the property of the company and that you limit the possibilities of growth. There are a lot of projects and the truth that there is no hurry but you’re selecting what you want to be very clear that wherever we go. It is a matter of months to begin with already some thing in management, here on this side of the Atlantic.

The insecurity in some destinations and markets of Europe, North Africa, Turkey, has benefited the Caribbean?

I believe that insecurity in some destinations in the Mediterranean has benefited primarily to Spain. Here, I do not believe. The Spanish market has spent a few years ago, complicated by the crisis, but more as a sender that as a receiver. That fortunately is already happening and Spanish tourists are returning to here to America. But I don’t think that has influenced.

What about the relationship between Mexico and the United States?

Well, let’s just say that are characteristics of a gentleman that courtesy prevents say a lot of things… but it is not something that has feet neither head nor going nowhere; Mexico and the US are doomed to be understood by the fraternal relationship of border. Mexico is very much dependent on the US and the United States of Mexico. You can appear illuminated with peculiar occurrences, and there it is. Sometimes this happens in the story.

What would you say that distinguishes Palladium?

We can all say that we are unique and special, those things of manual. I believe that we love what we do, and a lot of passion. We know what time we arrived at the hotel but not at what time we are going to end up. We have a team of very young people i early fifties, I’m almost the grandfather and we say that we are like a family. We do quite well, and in this way we serve clients.

How do you expect it to be this summer season in Spain?

Excellent. Spain is taking a few seasons spectacular. The bulk our is in Ibiza, this year the occupations have been advanced and cover almost the entire season; not only us but the entire world. Ibiza has reinvented itself completely in the last five or six years. The blame lies with our Ushuaïa and everything that has brought. Is burst.

What value you give to social networks and to the comments?

Social networks are the modern version of what we have done all the life that is talking with customers. I always say that a principal must patearse The hotel, walking, talking with the people who are working and with customers. Social networks allows you is to interact, this is a great merit. And it is all day and night, and are 24 hours. People like to give the opinion, and to listen to what you are saying.

Javier Lyonnet / Montevideo, Uruguay (javier.lyonnet@hosteltur.com)

@JavierHosteltur


Posted on: 2017-05-21 Permanent Link: Palladium Hotel Group
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