The Royal guest, PTC Members and VIP2 can make reservation in all of our a la carte restaurants at the guest service, butler or app. (directly not trough the app chat).
The GP guest can make reservation for Punta Emilia and Tepanyaki table, one day in advance at the guest service desk.
Now, we are offering a reservation system for the GP guest trough the chat at our app, some of our staff respond the chat, if we have availability they confirm the reservation (we don’t take reservation trough the chat for groups, Tepanyaki or Punta Emilia) and usually they are for the same or next day, we send the ticket to the guest room.
So, if the guest want to go with a reservation they need to download the app and chat when they are at the resort, we only offer spaces at the earlier sittings (5:60, 6:00 and 6:30 pm)
Upon arrival at the resort inform check-in of your food allergies. They will direct you to the appropriate staff responsible for issuing the Dietary Cards (Front desk or Guest services). Royal Suites contact your butler. You are asked to return the cards when your vacation is over.
Arriving at a restaurant display the cards on the table and bring them to the attention of the server. Well-trained and knowledgeable staff will assist you in selecting food choices contained on the menu. If there is nothing suitable on the menu the staff will provide you with a possible substitutions based upon your food requirements.
**Dark Green – Celiac
**Light Green – Diabetes type 2
**Brown – Nut
**Red – Fruit and Nuts
**Purple – Seafood
**Blue – Fish
**Orange – Eggs
**White – Dairy and Lactose
**Pink – Sodium and Glutamate
Palladium TC Beach Bar Menu Room Service is free of charge for all guests. Hours: Kantenah, Colonial, White Sand, Riviera is from 11a.m – 11p.m. Royal Suites Yucatan and Travel Club, service is 24 hours
Rock and Burgers at Las Olas Beach Bar! Thursday at 12pm to 1:30pm
Every Thursday from 6 pm at Hemingway Bar (lobby Kantenah)
Royal Suite BBQ and Hot Dog Cart (Main Pools)
Buffet Restaurant Hours
New dining experience, featuring 2 different types of Buffet’s. Guests can go to Tikal one day and the next to La Hacienda and have a completely different variety of food to choose from. Enjoy everyday favorites and Spectacular Vegas style dining. Also a different variety of foods, lots to choose from. Guests can have a great prime rib without waiting at an a la carte restaurant.
Tikal Buffet: International dining, Italian, Mexican, Steakhouse
La Hacienda: Churrasqueria (Brazilian ) Spanish, Oriental
Veggie burger will be available at the Ribs and More ala carte and also the two beach bars: Punta Emilia (WS) and the Colonial Beach Bar.
O’Pavao – There are 34 different skewersI(many are meat). You start our with a plate with a rice and potato dish. There is a salad bar with a variety of salads and breads. Delicious desserts to choose from.
O’Pavao a red and green marker is used to inform the waiter your ready for the next skewer or when your done.
Adults only a la carte
on a rotating basis. Guests can check with guest services, also the bulletin boards.
Royal Yucatán Dining
If you are a guest of the Royal Yucatan Suites, be sure you dine in El Jardin! Lobster entrees are served at no charge El Jardin. Grilled lobster is served daily along with lobster salad (called ‘Rivera salad’) and lobster soup. If you have a hardy appetite, you may also order surf & turf, grilled lobster and steak (T-bone, shell or rib eye). Depending on availability Lobster is available nightly at no charge. On Fridays, Capelline and Lobster Flambé is served and individually prepared tableside. Royal Yucatan Room Service Menu
Royals guests dining at a la carte restaurants may order the “Royal Lobster” or the $35 extra charge lobster entrées ‘Bernardo’ ‘Mole’ Jamaican sauce’ lobster listed on the menu at no charge.*
Chef’s night is on Wednesday, need to be booked a day in advance. Limited number of seating for the people willing to participate in an pre-set menu with the chef, they are seated outside at the terrace.
Bourguignon Fondue – Beef and Chicken pieces with assorted sauces
Cheese Fondue – Gruyere Cheese and Emmenthal
Chocolate Fondue – Assorted Fruits
A la carte Dining
The Palladium is now using a pager system for the a la carte dining. All guests now have unlimited a la cartes. If you wish to dine at a particular restaurant you must check in with the manager at that restaurant. You will be informed at that time if there is a sitting available on that night. If there is not an immediate opening you will be given a pager. When a table becomes available your pager will beep and shine for 5 minutes. Your table will be held for 10 minutes and if you have not arrived within this time your table could be assigned to other guests. In order to receive your pager you will be required to leave your room key. In the case of a lost or damaged pager there will be a $100.00 charge assigned to your room.
Reservation Requests Guest Services
Guest Service desk opens at 8AM will close for lunch at 1:30 PM and open again at 2:30 PM.
Guests with A la carte reservation privileges, Royal and VIP, Imperial (Air Transat) staying at White Sand(check your package) and Repeat guests may make reservations at any a la carte restaurant and these reservations may be made in advance or with Guest Services, see above. Repeat guests 4-5 stays are allow to reserve 3 a la carte restaurants, 6-7 stays are allow to reserve 5 a la carte restaurants and returning guests with 8 or more stays have unlimited reservation privileges.
If you have a group of ten or more people and you wish to dine together you may make a group reservation with guest services at least 24 hours in advance. The group will all have to select a common entrée and dessert.*
Punta Emilia a la carte and Teppanyaki (show cooking) tables at Sumptuori Restaurant, the guest can make the reservations one day before by 1:30 PM with Guest Services.
Subject to change! To avoid confusion please check with Guest Services for the day.
Reservations required at Guest Service desk! A reservation for any of the scheduled night starts the morning prior to the scheduled BBQ. Depending on weddings the day may change.* Also, any beach BBQ will be subject to the weather. There are two seatings, one at 7:00pm and a second at 8:30pm. The only way to know for sure is to check with your guest services kiosk in the lobby. Tables and chairs for four diners are set up on the beach near the snack bars (restrooms are nearby). There is waiter service for drinks and dress is causal. It’s a festive atmosphere with candlelight along with a marimba style band playing. Feel free to dine in your bare feet! Food is grilled outside and served buffet style. The menu consists mostly of grilled food – ribs, chicken, steak, sausage, burgers, hot dogs, etc., along with an assortment of vegetables. There’s also a salad bar, various breads/rolls, and fruits for dessert. There is something for everyone.
Some of the items on the menu say to be ordered 2 days in advance.
Please contact Guest services and tell them which al la carte you will be dining at and
they will make sure to honor your request. As the company, that supplies G.P with some of its gluten free desserts / pastry / pizza base stuff has to get it sent in.
Please note the a la carte restaurants open at 5:30 pm, El Jardin opens at 6 Pm for dinner