Segway Fun Tours

Food & Beverage


Palladium Resort App.

Palladium Smart phone app-Android

Palladium smart phone app -Apple Devices

The Royal guest, PTC Members and VIP2 can make reservation in all of our a la carte restaurants at the guest service, butler or app. (directly not trough the app chat).

The GP guest can make reservation for Punta Emilia and Tepanyaki table, one day in advance at the guest service desk.

Now, we are offering a reservation system for the GP guest trough the chat at our app, some of our staff respond the chat, if we have availability they confirm the reservation (we don’t take reservation trough the chat for groups, Tepanyaki or Punta Emilia) and usually they are for the same or next day, we send the ticket to the guest room.

So, if the guest want to go with a reservation they need to download the app and chat when they are at the resort, we only offer spaces at the earlier sittings (5:60, 6:00 and 6:30 pm)

view menus

Palladium Dietary Card Program

Upon arrival at the resort inform check-in of your food allergies. They will direct you to the appropriate staff responsible for issuing the Dietary Cards (Front desk or Guest services). Royal Suites contact your butler. You are asked to return the cards when your vacation is over.

Arriving at a restaurant display the cards on the table and bring them to the attention of the server. Well-trained and knowledgeable staff will assist you in selecting food choices contained on the menu. If there is nothing suitable on the menu the staff will provide you with a possible substitutions based upon your food requirements.

**Dark Green – Celiac
**Light Green – Diabetes type 2
**Brown – Nut
**Red – Fruit and Nuts
**Purple – Seafood
**Blue – Fish
**Orange – Eggs
**White – Dairy and Lactose
**Pink – Sodium and Glutamate

Baby Room Service Cover

Royal suites Yucatan
note new extension on logo

  • Palladium TC Beach Bar Menu
    Room Service is free of charge for all guests. Hours: Kantenah, Colonial, White Sand, Riviera is from 11a.m – 11p.m. Royal Suites Yucatan and Travel Club, service is 24 hours

© 2013 Palladium Hotel Group Exclusive photos
Restaurand and Bar Photos

Burger las Olas

Rock and Burgers at Las Olas Beach Bar! Thursday at 12pm to 1:30pm

Every Thursday from 6 pm at Hemingway Bar (lobby Kantenah)


Royal Suite BBQ and Hot Dog Cart (Main Pools)

Buffet Restaurant Hours

  • New dining experience, featuring 2 different types of Buffet’s. Guests can go to Tikal one day and the next to La Hacienda and have a completely different variety of food to choose from. Enjoy everyday favorites and Spectacular Vegas style dining. Also a different variety of foods, lots to choose from. Guests can have a great prime rib without waiting at an a la carte restaurant.
Tikal Buffet: International dining, Italian, Mexican, Steakhouse

La Hacienda: Churrasqueria (Brazilian ) Spanish, Oriental

Kabah buffett(Riviera) Variety and Gluten Corner

  • Breakfast: 7:00 am to 10:30 am
  • Lunch: 12:00 pm to 4:00 pm


  • Kabah & La Hacienda – 6:00 pm to 10:30 pm

* Tikal – 6:30 pm till 10:30 pm
  • Gran Azul and la laguna
  • Continental breakfast: 11:00 to 11:45
  • Lunch:12:00 to 3 pm
  • Snack time: 3 to 4 pm

A la carte Restaurant Hours

  • 5:30 to 10 pm
  • El Jardin and Punta Emilia
  • 6 to 10 pm


  • Veggie burger will be available at the Ribs and More ala carte and also the two beach bars: Punta Emilia (WS) and the Colonial Beach Bar.

O’Pavao – There are 34 different skewersI(many are meat). You start our with a plate with a rice and potato dish. There is a salad bar with a variety of salads and breads. Delicious desserts to choose from.

O’Pavao a red and green marker is used to inform the waiter your ready for the next skewer or when your done.

RM Adults only dinner schedule

Adults only a la carte

  • on a rotating basis. Guests can check with guest services, also the bulletin boards.

Royal Yucatán Dining

  • If you are a guest of the Royal Yucatan Suites, be sure you dine in El Jardin! Lobster entrees are served at no charge El Jardin. Grilled lobster is served daily along with lobster salad (called ‘Rivera salad’) and lobster soup. If you have a hardy appetite, you may also order surf & turf, grilled lobster and steak (T-bone, shell or rib eye). Depending on availability Lobster is available nightly at no charge. On Fridays, Capelline and Lobster Flambé is served and individually prepared tableside. Royal Yucatan Room Service Menu

  • Royals guests dining at a la carte restaurants may order the “Royal Lobster” or the $35 extra charge lobster entrées ‘Bernardo’ ‘Mole’ Jamaican sauce’ lobster listed on the menu at no charge.*

Royal Menus

Royal Suites Yucatan El Jardin Menu 2017 | Royal Suite Yucatan El Jardin Tasting Menu 2017

Menus Subject to Change
Coconut Shrimp Recipe
Chef Martin
Chef RSY

El Jardin Chef’s Night

  • Chef’s night is on Wednesday, need to be booked a day in advance. Limited number of seating for the people willing to participate in an pre-set menu with the chef, they are seated outside at the terrace.

Daily Fondue Menu

  • Vegetarian Fondue – Mushrooms, Zucchini, Wild Mushrooms, Carrots

  • Bourguignon Fondue – Beef and Chicken pieces with assorted sauces
  • Cheese Fondue – Gruyere Cheese and Emmenthal
  • Chocolate Fondue – Assorted Fruits

A la carte Dining

  • The Palladium is now using a pager system for the a la carte dining. All guests now have unlimited a la cartes. If you wish to dine at a particular restaurant you must check in with the manager at that restaurant. You will be informed at that time if there is a sitting available on that night. If there is not an immediate opening you will be given a pager. When a table becomes available your pager will beep and shine for 5 minutes. Your table will be held for 10 minutes and if you have not arrived within this time your table could be assigned to other guests. In order to receive your pager you will be required to leave your room key. In the case of a lost or damaged pager there will be a $100.00 charge assigned to your room.

Reservation Requests Guest Services

  • Guest Service desk opens at 8AM will close for lunch at 1:30 PM and open again at 2:30 PM.
  • Guests with A la carte reservation privileges, Royal and VIP, Imperial (Air Transat) staying at White Sand(check your package) and Repeat guests may make reservations at any a la carte restaurant and these reservations may be made in advance or with Guest Services, see above. Repeat guests 4-5 stays are allow to reserve 3 a la carte restaurants, 6-7 stays are allow to reserve 5 a la carte restaurants and returning guests with 8 or more stays have unlimited reservation privileges.
  • If you have a group of ten or more people and you wish to dine together you may make a group reservation with guest services at least 24 hours in advance. The group will all have to select a common entrée and dessert.*
  • Punta Emilia a la carte and Teppanyaki (show cooking) tables at Sumptuori Restaurant, the guest can make the reservations one day before by 1:30 PM with Guest Services.



Smile Services

Subject to change! To avoid confusion please check with Guest Services for the day.

  • Reservations required at Guest Service desk! A reservation for any of the scheduled night starts the morning prior to the scheduled BBQ. Depending on weddings the day may change.* Also, any beach BBQ will be subject to the weather. There are two seatings, one at 7:00pm and a second at 8:30pm. The only way to know for sure is to check with your guest services kiosk in the lobby. Tables and chairs for four diners are set up on the beach near the snack bars (restrooms are nearby). There is waiter service for drinks and dress is causal. It’s a festive atmosphere with candlelight along with a marimba style band playing. Feel free to dine in your bare feet! Food is grilled outside and served buffet style. The menu consists mostly of grilled food – ribs, chicken, steak, sausage, burgers, hot dogs, etc., along with an assortment of vegetables. There’s also a salad bar, various breads/rolls, and fruits for dessert. There is something for everyone.

Some of the items on the menu say to be ordered 2 days in advance.
Please contact Guest services and tell them which al la carte you will be dining at and
they will make sure to honor your request. As the company, that supplies G.P with some of its gluten free desserts / pastry / pizza base stuff has to get it sent in.

Please note the a la carte restaurants open at 5:30 pm, El Jardin opens at 6 Pm for dinner

Children Breakfast with Raggs

Bar Staff

Bar Menu

Resort cocktail menu | Bar Menu | Brands of Liquour courtesy of Berine | Menu Bar spa GP Riviera Maya.pdf

Royal Suites Yucatan

Beverage pic RSY Micro Brew Beer.jpg

Micro Brewery Beer

spirits to include flavored vodkas

  • The Royal and some of the specialty bars have the Absolute brand while the other bars have the ‘Skol’ brand. Some of the flavors available are vanilla, lemon, orange, pear, peach, grapefruit, citrus, peppermint and raspberry. Subject to change based on distribution

Kantenah’s Hemingways Piano Bar

  • air conditioned, non-smoking, offers Peti Fours, specialty coffees, premium brands of liquor, cans of Miller available upon request, and also has game/card tables along with a selection of books, open from 6pm-midnight.

Martín Machorro on Piano

Peti Fours Menu

There is a limited continental breakfast available in the Colonial lobby (at the bar) from around 5am primarily for guests with early departures. It includes coffee, teas and pastries (no booze).

Punta Emilia

  • Snack bar closes around 4:30-5:00pm as it transforms into a full-service ala carte restaurant for the evening 6:pm for dinner. Will reopen as snack bar as an all-night snack bar after dinner). Outdoor casual dining, Men Are permitted to wear shorts for the evening ala carte.

Tea Time

  • The Grand Azul and La Laguna bars, as well as all the lobby bars have “Tea Time” starting around 3pm. They have an assortment of self-serve pastries and other freshly baked goodies available.

Gin and tonic tasting Hemingway's | RM Gin & Tonic night

Tuesday Evenings Gin and Tonic Tasting, Hemingway’s Bar, Kantenah

Bar Hours

White Sand Lobby Bar 10am-midnight | Riviera Lobby Bar 10am-midnight | Bar Teatro (by the WS lobby) 8pm-11pm | La Laguna 10am-1am | La Laguna swim-up bar 10am-varies w/season | Punta Emilia beach bar open 24 hours (only beer from 8pm-8am) | Disco bar 11pm-2am | Royal pool Bar ‘La Isla’ 10am-midnight (Royal suite guests only) | Las Rocas pool bar 10am-varies w/season | 4 a la Carte restaurant bars (also open to public) 5:30pm-10pm | Kantenah lobby Bar 10am-midnight | Colonial Lobby Bar 10am-midnight | Churchills cigar bar 6pm- midnight | Hemingways Piano bar (non-smoking bar) 6pm-midnight | Royal Lobby Bar 8am-midnight | Gran Azul swim-up bar 10am-varies w/season | La Plaza theater bar 8:30pm-11pm | Secret Bar (adult pool) 10am-varies | El Ricconcito (old spa bar) 10am-varies | La Jarra Beach Bar 10am-6pm | Las Olas, Colonial Beach Bar 24 hours (beer only 8pm-8am) | Gran Azul 10am-1am

Sports Bar

  • open from 10am-1am
  • Kitchen opens at 6pm closes at 1Am

Menu | Burger Menu

Coffee and Chocolate Menu
Chocolate and Coffee Menu
available at Hemmingway, Churchill and Royal Bars

Beach Bar


Las Olas

Open 24 hours

  • 8 am – 10 pm Full cocktail service
  • 10 pm – 8 am Beer & soft drinks only

Las Olas Beach Bar Menu

Las Olas Beach Bar Menu | Las Olas Beach Bar Menu continued

Made to order items: During the day Punta Emilia – Colonial Items available 24 hours.
Sandwiches beef steak; pork tenderlion; veg; chicken; tuna; ham and cheese
Pizza veg; margarita; hawaiian; salami
Pasta natural; pesto; tomato; bolegnese; carbonara
Deep fried wings | California quesadilla | Cajun chicken burger | Hawaiian burger | Veggie burger | Mexicali burger | Beef or chicken fajitas | Meat nachos | Chicken nuggets | Jalapeno peppers breaded w cheese | Onion rings | Hot dog
Guacamole w panela cheese | French fries with or without cheese

New grilled fish specialities at the “Punta Emilia” restaurant managed by the spanish Chef José Flores in Grand Palladium Riviera Maya Resort & Spa. Mediterranean gastronomy in the Caribbean!

Hand Dipped Ice Cream flavors

Served at Gran Azul and La Laguna, Kabah
I cream, dipped and Popsicles served at Bar La Jarra
Special thanks to EileenS for the menu

Romantic Dinner

  • While in Paradise you may want to celebrate a special event such as an anniversary or birthday or maybe wish to have a romantic setting and dinner to celebrate your engagement. A private and romantic moonlit dinner on the beach can be included in your plans!

Romantic Dinner

Bill & Candy
Romance Spa and Dinner | Romance Moonlit Dinner |
Romantic Dinner For Two

Wine, Fruit Baskets and Pastry Menus are also available.

Photos courtesy Dan

  • Colonial beach, open to all on Sundays from noon to 3:00pm on the Colonial beach. This is first come, first served until it is gone. This is not counted as one of your a la cartes.

Behind The Scenes

Kitchen tour offered on Wednesday’s 11:30AM

If you have any questions regarding the quality and preparations of the food at the Palladium, please refer to the Behind the Scenes article and see how it is all done!

Management Address on Food and Water

Food and Beverage contacts

GP Colonial

  • GP White Sand, Riviera and TRS

All- Inclusive…. Tips included?

I was always intrigued by the ‘tips included’ enticement in travel advertisements. But I wondered, how do the workers at resorts get their tips if they’re included in a prepaid resort package??? I decided to do a little research and ask a couple veteran workers (both management and staff) at the Palladium (it’s amazing what you can learn while having a few drinks).

I was told there are some 1300-1600 employees at the Palladium depending upon the season. Almost all of the non-salaried workers belong to a quasi-labor union. The union negotiates with management over how much the resort will contribute to an employee ”tip account” based upon the number of guests staying at the resort. The amount of money deposited in the account varies on a daily basis. The higher the hotel occupancy, the more money deposited in the account – the lower the occupancy the less money. Each worker’s portion is calculated with variables such as job title, experience and seniority factored in. In addition to the “tip account”, each worker earns the legal minimum wage of about 50 pesos A DAY (approx. US$5).

Employees are paid every two weeks. Since most workers do not have bank accounts or a safe place to secure their earnings, they’re issued a MasterCard brand cash card. On payday their earnings are automatically credited to their cards. They can use any ATM to make cash withdrawals or use the card in stores to make purchases. I’m told employees find this a very convenient and secure way to manage their finances.

So how much do workers actually earn per six-day work-week? This was a sensitive subject but from what I could gather it varies from about US$50 to about US$130 depending upon the season. If you think $10 or $20 a day is sufficient wages, then don’t bother to leave an additional tip. However, if you think employees deserve more for their hard work you may want to leave a dollar or two. Remember, if you openly leave a tip on a table/bar, it generally goes into a ‘tip pool’ and is divided equally among the workers at that facility. If you want to reward a specific worker, be sure to discreetly ‘palm’ your tip.
courtesy of TG

We’ll tip the grill guy at lunch or omelet guy at breakfast as well. Look for those who are in positions that probably don’t get a tip. Surprise them if they are doing a good job or a favor for you. Everyone works hard, I have never seen anyone loaf! Lorie (stat2er)

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