Palladium Addict Members detailed room information.
Many thanks to our members who have enjoyed their stay at The Grand Palladium. Upon their return they were gracious enough to share their accommodation information, making this page possible.

We receive numerous requests regarding information on Accommodations at the Grand Palladium Resort located on the Mayan Riviera. In order to avoid answering the same questions repeatedly we are in the process of gathering information from the resort itself and from first hand reports of people such as yourselves who have stayed at the resort. Here are some room dimensions to help you in choosing a room type that will meet your needs.

We do our best to provide factual information but as much of the information is gathered 2nd hand we cannot 100% guarantee the accuracy. This site will expand as we receive more information from returning members. We are here to help make your vacation more enjoyable. Enjoy!

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Grand Palladium Hotels & Resorts is pleased to announce its new club created especially for families. It offers exclusive facilities located at privileged areas of the resort, plus personalized services and premium products, so both parents and their little ones can enjoy their vacation to its fullest extent.

  • Breakfast, snacks, tea time and premium bar in the lounge
  • Video game area in the lounge
  • Exclusively reserved zone on the beach
  • Concierge assistance
  • Personalized minibar for adults and children
  • Priority reservations in restaurants
  • Surprise preparation of the Jacuzzi during the family´s stay
  • Pillow menu for adults and children
  • Selection activities for children, teenagers and adults
  • Nanny service or extended concierge on request (with additional cost)
  • Free laundry service (2 pieces per a person) before departure
  • Welcome kit for each kid
  • Milk and giant chocolate cookie during the nightly shows


One of the first original sections of the resort, this section was open to vacationers in 2002. If you are beach people we highly recommend the Kantenah and the villas that are located closer to the beach area. It is a short walk to the best stretch of the softest sand beach and you can walk out into the water as far as you can nin that type of sand. There are palapas all along the Palladium Beach for shade and lots of comfy beach loungers. Beach bar close by, and a short walk to the main pool, and lobby areas.

The Kantenah rooms consist of 252 standard rooms, 132 junior suites, 6 suites and 32 Mayan suites. The standard rooms (Villas 41 – 47) consist of one king bed or two full size beds, hydro bath with shower, balcony, telephone, mini-fridge, AC, safe, cable TV, ceiling fan, hair dryer and coffee/tea maker. The Jr. Suites, (Villas 48 – 51) also have a pull out sofa, and a hydro-massage bath. The adults-only Mayan suites (Villas 33 – 36) have their own private entrance, a spacious balcony, king bed, a stunning bathroom with a hydro massage tub and an outdoor “Mayan shower”. Guests in the Kantenah resort have access to, all restaurants, bars, theaters, sports activities resort wide with the exception of the Royal Yucatan area. All Master Suites have a king sized bed and a lounge with sofa bed for more comfort. The lounge and bedroom are separate, which allows you to create two totally different atmospheres and facilitate comfort during your stay. Master Suites exclusive booking

Palladium Hotel Group 360* Tour Kantenah Accommodations
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Palladium Hotel Group 360* Tour Delxue Suite


Palladium Hotel Group 360* Tour Jr. Suite


second floor
first floor

Palladium Hotel Group 360* Tour Master Suite


Exclusive booking

PRESIDENT SUITE(stand alone luxury private suite located on Kantenah beach*

Free basic Wi-Fi access throughout the entire complex after registering in Palladium Hotel Group’s network. Premium Wi-Fi access available at extra cost.
Kantenah Room information


3D 360*

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252 Standard Rooms, 132 Junior Suites, 24 Mayan Suites and 6 Suites
9 A la carte theme restaurants with a great selection of cuisines
5 Buffet-style restaurants and other open-air services
25 Bars located around the complex
8 Freshwater pools and 1 Seawater pool
First-class Spa & Wellness Center
Events and meeting rooms
Sunset Boulevard Discotheque for adults
Baby Club for children 1-3 years old, Mini Club “El Ranchito” for kids 4-12 years old and Black & White Junior’s Club for teenagers (13-19 years old).

Free basic Wi-Fi access throughout the entire complex after registering in Palladium Hotel Group’s network. Premium Wi-Fi access available at extra cost.

Detailed Colonial Villa Information


Palladium Hotel Group 360* Tour Deluxe Suite


The Grand Palladium Colonial consists of 414 rooms, 252 which are standard size (Villas 1 – 7) with one king bed or two full size beds, TV with cable, mini fridge, safe, hairdryer, balcony, telephone, shower or bath, ceiling fan, AC, coffee/tea maker.
*Only the ground floor standards at the Colonial, not at the Kantenah, have a shower 1st floor.

Palladium Hotel Group 360* Tour Jr.Suite

There are 132 Jr. Suites, which in addition to the above have a sofa bed and a hydro massage tub. (Villas 8, 9, 20, 21)

Palladium Hotel Group 360* Tour Romance Suite

GP_COLONIAL_MAYAN_SUITE3 The Mayan suites (Villas 30 – 32) have their own private entrance, a spacious balcony, king bed, a stunning bathroom with a hydro massage tub and an outdoor “Mayan shower”. Guests in the Colonial resort have access to all restaurants, bars, theaters, sports activities resort wide with the exception of the Royal Yucatan area.


Palladium Hotel Group 360* Tour Ambassador Suite

Master Suites


White Sand Lobby

3D 360*

The Grand Palladium White Sand Resort and Spa opened in December 2005. The White sand beach has a great reef for snorkeling. This section has three -story villas, Mayan suites/cabanas that overlook a man-made lake. This area is unique as it has little waterways running through it. Take a scenic Pontoon Boat ride around the man-made lake. Great buffets (as throughout all the resort sections). Beach is a mix of sand and rock. Closest to the Spa (a must to check out for it’s free as well as pay for services – which are VERY affordable) Many ecological walkways, as well as a few bridges to get a different perspective of the resort.

The White Sand has a total of 264 suites distributed through 7 three-story villas. Each villa has 6 suites.

There are also 6 bungalow style suites, which contain 2 Mayan suites, or cabanas. These suites overlook the manicured, man-made lake. All the Junior suites have two double beds or one King Size bed, A/C, ceiling fan, mini-refrigerator, cable T.V. with numerous channels, telephone, electronic safety deposit box, hair dryer, coffee/tea maker, smoke detector, iron and ironing board, Jacuzzi and shower, sofa bed, bathrobes and slippers. All Suites have a King Size bed and are similar to the Junior Suites but also include a large living room. All Mayan/Cabana are Adults only and the bedrooms have a king Size bed.

In addition, they have a private entrance, a large wooden terrace over the lake, a wooden hammock, and beautiful bathroom with Jacuzzi and an outdoor Mayan Style shower. All the guests have full use of the amenities at the Kantenah, Colonial and the Riviera with the exception of the exclusive Royal Yucatan Suites area. This includes , all restaurants, bars, theaters, disco, and sports areas.

Detailed White Sand Villa Information



Maximum capacity 5 people
Maximum 3 children per room. *Extra people have to be under 12. If one of them is 13, for example, maximum capacity is 4
Crib available on request


Room Photos
Exclusive booking on


King or two double beds.
Garden View.
Air conditioner.
Ceiling fan.
Double sofa bed.
Bathrobe and slippers*
Satellite TV and internal channel service pay per view movies.
Direct telephone line.
Electronic safe.
Terrace with table and chair.
Hydro massage bathtub.
Relaxing and anti-stress kit: two body oils and mineral salts for the jacuzzi.
Wake dawn simulator.
Relaxing and anti-stress sounds.
Pillow menu.
Mini bar stocked with a variety of sports drinks, energy shots, beer without alcohol and diet drinks.
A Healthy breakfast on the terrace of your room per stay.
Class and private counseling of Zumba or Pilates.
Private jogging trail with stretching.
A 30 min couples massage in Zentropía Palladium Spa & Wellness.
A Romantic dinner for two.

Palladium Hotel Group 360* Tour Suite


Maximum capacity 4 people
Palladiumhotelgroup 360* Tour Suite

Plenty of room: Room with sofa bed, ideal for families travelling with children.

ROMANCE BUNGALOW SUITE 170117_CUN_Habitaci_n_Mayan_Suite_White_Sand_AR

Palladium Hotel Group Room Photos

Video of Mayan Suite/Cabana

TRS Yucatán

Logo Royal Suites

Palladium Hotel Group Photos


TRS Yucatán Perks /Amenities
Palladium Hotel Group

454 guest rooms, 108 will have private swim-up pools.

270 Royal Junior suite, 45 Royal Suite, 22 Royal Mayan Suite, 90 Royal Jr. Suite Swim Up, 18 Royal Suite Private Swim Up, 9 Royal Master Suite.



Palladium Hotel Group 360* Tour Pool Jr. Suite

Get seduced by our Royal Swim Up Junior Suites and lounge around their private 8 m2 swimming pool, surrounded by tropical gardens. This exclusive adult only room features also a hydro massage bath on terrace. Elegantly furnished, it provides king-size bed or Two twin beds with memory foam, apart from one Sofa Bed. Classy and comfy, Royal Swim Up Junior Suites fulfils all the needs for a complete rest.

ROYAL “Suite” Swim Up


Palladium Hotel Group 360* Tour TRS Suite swim up

Video Swim Up Suite

Video Credit, Kenny Cardoso

Our modern and sophisticated Royal Suites offer you ample spaces reflecting the ultimate in luxury and excellence. Prepare to be enchanted by their private 18 m2 swimming pool landscaping and its Hydromassage bath on terrace. Royal Swim Up Suites guests also benefit from the exceptional privilege of personal butler service, separate living room and more.


Let yourself be spoiled by our new Royal Master Suite Ambasador. Only 9 suites available to convert your stay into a unique and luxurious experience set in tropical gardens. With their exclusive hydro massage bath and 7.8 m2 swimming pool, Ambasador Suites are “the place” to refresh yourself, rest and recover wellbeing. All provide king size bed, separate living room, separate shower cubicle and a second toilet.

3D 360*

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This section is Adults only located at the furthest end of the Grand Palladium with 454 guestrooms. 108 of which will have swim-up pools

You will find this section the more quiet and personal side of the resort as it is exclusive for the use of the Royal Yucatán Guests only. You have access to all the aspects, amenities and services of the Kantenah, Colonial, White Sands sections. In this section you will have access to unlimited a la cartes during your stay, free Internet, and room service without charge. For the personal touch you will enjoy the butler service.

PALLADIUM HOTE GROUP 360* TOUR (Wellness Jr. Suite


Maximum capacity 3 people
Double/King size beds

Palladium Hotel Group 360* Tour TRS Jr. Suite

Palladium Hotel Group 360* Tour”(_)Suite”:
King bed


Maximum capacity two people
King bed
Palladium Hotel Group 360* Tour Mayan Suite

The pool areas in this section are exclusive to the Royal Yucatán guests only and therefore Adult only. This section may be the furthest from the beach, but as with all areas of the resort has a phenomenal jungle view and a very unique feel. This area also consists of a gorgeous man-made lake. The trains, as well as golf cart transportation is readily available from this section to take you to whichever location of this “Grand“est Palladium you wish to go.

Guests staying at The Royal Suites Yucatan, in addition to services offered by the rest of the complex may have the following amenities:
The “Royal package” includes

  • Exclusive and personalized treatment
  • Reception with Private Check in
  • Concierge service
  • Exclusive lobby,air conditioning, computers, bar International drinks
  • Digital press
  • Unlimited ala cartes (Royal guests may reserve 24 hours in advance)
  • El Jardin, a la carte restaurant exclusive for Royal guests
  • Pool with integrated jacuzzi
  • Pool Bar with a selection of International and Premium drinks
  • Private Beach with Balinese beds and Waiter Service
  • Free internet in lobby and suites
  • Free Room service 24 hours
  • Daily Refill mini bar drinks and snacks
  • Liquor bottles in the room (Vodka, White Rum, Whisky)
  • Nightly Turndown Service.
  • Royal Golf Cart Service
  • And of course you will be pampered with their personalized

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