Food & Beverage

GASTRONOMY

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Palladium Resort App.

Palladium Smart phone app-Android

Palladium smart phone app -Apple Devices

The Royal guest, PTC Members and VIP2 can make reservation in all of our a la carte restaurants at the guest service, butler or app. (directly not trough the app chat).

The GP guest can make reservation for Punta Emilia and Tepanyaki table, one day in advance at the guest service desk.

Now, we are offering a reservation system for the GP guest trough the chat at our app, some of our staff respond the chat, if we have availability they confirm the reservation (we don’t take reservation trough the chat for groups, Tepanyaki or Poseidón and usually they are for the same or next day, we send the ticket to the guest room.

So, if the guest want to go with a reservation they need to download the app and chat when they are at the resort, we only offer spaces at the earlier sittings (5:30, 6:00 and 6:30 pm)

view menus

Palladium Dietary Card Program

Upon arrival at the resort inform check-in of your food allergies. They will direct you to the appropriate staff responsible for issuing the Dietary Cards (Front desk or Guest services). Royal Suites contact your butler. You are asked to return the cards when your vacation is over.

Arriving at a restaurant display the cards on the table and bring them to the attention of the server. Well-trained and knowledgeable staff will assist you in selecting food choices contained on the menu. If there is nothing suitable on the menu the staff will provide you with a possible substitutions based upon your food requirements.

**Dark Green – Celiac
**Light Green – Diabetes type 2
**Brown – Nut
**Red – Fruit and Nuts
**Purple – Seafood
**Blue – Fish
**Orange – Eggs
**White – Dairy and Lactose
**Pink – Sodium and Glutamate

Baby Room Service Cover
  • Palladium TC Beach Bar Menu
    Room Service is free of charge for all guests. Hours: Kantenah, Colonial, White Sand, Riviera is from 11a.m – 11p.m. Royal Suites Yucatan and Travel Club, service is 24 hours.

Menu includes starters, main dishes and desserts for all tastes. Salads, sandwiches and wraps are a great option as starters or for a lighter bite. Quesadillas, hamburgers, pizza and pasta are some of our main dishes. Give in to your sweet tooth with desserts such as fruit, brownies or crème caramel. Palladium Premium provides a final elegant touch with gourmet recommendations, wines and cigars at an additional charge. The service can be requested using telephone extension 8718


Dinner Show

Chic Cabaret

How to book

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TRS Yucatán Chic Cabaret Dinner/ Show

© 2013 Palladium Hotel Group Exclusive photos
Restaurand and Bar Photos

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Kokus at Las Olas Tuesday’s at 12pm


Burger las Olas

Rock and Burgers at Las Olas Beach Bar! Thursday at 12pm to 1:30pm

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Chocolate confections every Thursday from 6 pm at Hemingway Bar (lobby Kantenah)

Chefs

Buffet Restaurant Hours

  • New dining experience, featuring 2 different types of Buffet’s. Guests can go to Tikal one day and the next to La Hacienda and have a completely different variety of food to choose from. Enjoy everyday favorites and Spectacular Vegas style dining. Also a different variety of foods, lots to choose from. Guests can have a great prime rib without waiting at an a la carte restaurant.
Tikal Buffet: International dining, Italian, Mexican, Steakhouse

La Hacienda: Churrasqueria (Brazilian ) Spanish, Oriental

La Dalia Buffett: (for TRS/All guests) Variety and Gluten Corner

  • Breakfast: 7:00 a.m to 11 a.m
  • Lunch: 12:00 p.m to 4:00 p.m

Dinner

  • La Dalia & La Hacienda – 6:00 p.m to 10:30 p.m

* Tikal – 6:30 p.m till 10:30 p.m

Gran Azul and La Laguna

  • Lunch:11:00 p.m to 5p.m

A la carte Restaurant Hours

  • 5:30 p.m to 10 p.m
  • Punta Emilia – 6 p.m to 10 p.m

A la Carte Restaurants

Menus
Menus subject to change

  • Veggie burger will be available at the Ribs and More ala carte and also the two beach bars: Punta Emilia (WS) and the Las Olas Beach Bar.
Bahia e Brrasa There are 34 different skewersI(many are meat). You start our with a plate with a rice and potato dish. There is a salad bar with a variety of salads and breads. Delicious desserts to choose from.

Bahia e Brrasa a red and green marker is used to inform the waiter your ready for the next skewer or when your done.


Chic Cabaret

The Chic Cabaret is an energetic dinner show that is sure to be the highlight of your vacation at the Grand Palladium Riviera Maya or TRS Yucatan.

Suggestive choreography, breathtaking acrobatics, and enough space to invite a variety of styles. An extraordinary spectacle of dance with capital letters, where you will travel through time with music, from the 50´s, when rock was first born, until present day pop, passing through up-beat Latin rhythms. Enjoy a taste of pure performances that are bursting with light, color and excitement. And, of course, leave some room for the party. When the dinner is finished, it´s time to dance your heart out.

Pre – dinner show entertainment, appetizers and cocktails start at 7:30 m.in courtyard outside the theater. Dinner starts at 8:15p.m. Your first appetizer is served the moment you sit, during the show you are served with delicious plates and dinner finishes at 11:00 pm when the show ends, to continue dancing with wonderful music until 1:30 am. Premium drinks served.

  • Dinner and Show: 8:15 p.m- 11.p.m
  • Reservations required for all guests
    .

Chef Manuel Victoria
Chic Cabaret Menu | Chic Cabaret Menu pg.2 | Chic Cabaret Vegetarian Menu

Guests Staying at TRS Yucatan, VIP and Travel Club Members of the appropriate levels have access included. Inquire with your butler for your reservation and menu choices.

TRS Yucatan Hotel guests have preferential booking in Chic Cabaret & Restaurant and should contact the Guest Service department of the hotel. – Price: Free
Pre book before arrival
ebutler.yucatan@trshotels.com

Grand Palladium Hotels & Resorts clients
Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa, should contact the Guest Service department of their hotel. – Price: $1,850 MXN / $100 USD.

Clients from outside the resorts
External clients that are not guests of the resorts are more than welcome at Chic Cabaret & Restaurant.
To reserve, please contact our Call Center at +1 800 990 1234 or reserve through our Facebook or Instagram networks or by email callcenter@palladiumhotelgroup.com. – Price: $1,850 MXN / $100 USD.

*Adults-only dinner. Limited capacity.
Includes welcome drink, dinner-show, and night club with unlimited Premium drinks.

*20% OFF, ONLY when reserving in advance while booking your accommodation on our website: palladiumhotel Group.com

Guests of Grand Palladium Hotels & Resorts may enjoy the services of the Mini Club for children of 4 to 12 years old until 11 pm and the Junior´s Club until midnight for teenagers between the ages of 13 and 19 years old.

Terms & Conditions:
“Show could be available from Mondays to Saturdays. On Wednesdays and Fridays show is confirmed. Rest of the days of the week, it is subject to availability. For more information, consult it directly with the hotel when checking in

Inquire with Guest Services or the Front Desk. The menu is preset, you must pre select your choices from the option provided at time of reservation.

Men are required to wear long pants, dress sandals are ok

TRS Yucatán Dining

Before your arrival, we will solve any doubts, book your dinners at our à la carte restaurants, give you advice on activities in and outside the resort, among other services. Enter Here)

Capricho

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Menu Capricho

  • Breakfast: 7 a.m – 11 a.m
  • Lunch: 12:30 p.m – 3:30 p.m

El Gaucho: (Argentine Cuisine):

El Gaicho Menu

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  • Dinner 5:30 p.m-10:30 p.m

Tentazione: (Italian Cuisine)

Tentazione Menu

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  • Dinner 5:30 p.m-10:30 p.m

La Bohème: (French Cuisine)

La. Boheme Menu

  • Dinner 5:30 p.m-10:30 p.m
  • Wine & Chees Tasting*

Riviera Maya

TRS Yucatán Helios Beach Club

Helios Beach Club

Coconut Shrimp Recipe

A la carte Dining

  • The Palladium is now using a pager system for the a la carte dining. All guests now have unlimited a la cartes. If you wish to dine at a particular restaurant you must check in with the manager at that restaurant. You will be informed at that time if there is a sitting available on that night. If there is not an immediate opening you will be given a pager. When a table becomes available your pager will beep and shine for 5 minutes. Your table will be held for 10 minutes and if you have not arrived within this time your table could be assigned to other guests. In order to receive your pager you will be required to leave your room key. In the case of a lost or damaged pager there will be a $100.00 charge assigned to your room.

Reservation Requests Guest Services

  • Guest Service desk opens at 8 a.m will close for lunch at 1:30 p.m and open again at 2:30 p.m.
  • Guests with A la carte reservation privileges, Royal and VIP, Imperial (Air Transat) staying at White Sand(check your package) and Repeat guests may make reservations at any a la carte restaurant and these reservations may be made in advance or with Guest Services, see above. Repeat guests 4-5 stays are allow to reserve 3 a la carte restaurants, 6-7 stays are allow to reserve 5 a la carte restaurants and returning guests with 8 or more stays have unlimited reservation privileges.
  • If you have a group of ten or more people and you wish to dine together you may make a group reservation with guest services at least 24 hours in advance. The group will all have to select a common entrée and dessert.*
  • Poseidon a la carte and Teppanyaki (show cooking) tables at Sumptuori Restaurant, the guest can make the reservations one day before by 1:30 p.m with Guest Services.

BBQ

RMBBQ

Smile Services

Subject to change! To avoid confusion please check with Guest Services for the day.

  • Reservations required at Guest Service desk! A reservation for any of the scheduled night starts the morning prior to the scheduled BBQ. Depending on weddings the day may change.* Also, any beach BBQ will be subject to the weather. There are two seatings, one at 7:00pm and a second at 8:30pm. The only way to know for sure is to check with your guest services kiosk in the lobby. Tables and chairs for four diners are set up on the beach near the snack bars (restrooms are nearby). There is waiter service for drinks and dress is causal. It’s a festive atmosphere with candlelight along with a marimba style band playing. Feel free to dine in your bare feet! Food is grilled outside and served buffet style. The menu consists mostly of grilled food – ribs, chicken, steak, sausage, burgers, hot dogs, etc., along with an assortment of vegetables. There’s also a salad bar, various breads/rolls, and fruits for dessert. There is something for everyone.

Some of the items on the menu say to be ordered 2 days in advance.
Please contact Guest services and tell them which al la carte you will be dining at and
they will make sure to honor your request. As the company, that supplies G.P with some of its gluten free desserts / pastry / pizza base stuff has to get it sent in.

Please note the a la carte restaurants open at 5:30 p.m, TRS restaurants check with butler for times.

Children Breakfast with Raggs


Bar Staff

Bar Menu

RM Bar & Cocktail Menu |Menu Bar Spa | Menu Cafe y Chocolate

TRS Yucatan

TRS Yucatán Food and Beverage
Helios Artisian Beer

TRS Beer

* Coors Light, Sl, XX Lager, Miller, Bohemian dark, Heineken * Artisanal Beer brewed locally in Quintana Roo: Akumal, Tulum and Cieba

spirits to include flavored vodkas

  • The TRS and some of the specialty bars have the Absolute brand while the other bars have the ‘Skol’ brand. Some of the flavors available are vanilla, lemon, orange, pear, peach, grapefruit, citrus, peppermint and raspberry. Subject to change based on distribution

Kantenah’s Hemingways Piano Bar

  • air conditioned, non-smoking, offers Peti Fours, specialty coffees, premium brands of liquor, cans of Miller available upon request, and also has game/card tables along with a selection of books, open from 6pm-midnight.

Martín Machorro on Piano

Peti Fours Menu

There is a limited continental breakfast available in the Colonial lobby (at the bar) from around 5am primarily for guests with early departures. It includes coffee, teas and pastries (no booze).

*Poseidón Beach Restaurant.

  • Snack bar closes around 4:30-5:00 p.m as it transforms into a full-service ala carte restaurant for the evening 6:oo p.m for dinner. Will reopen as snack bar as an all-night snack bar after dinner). Outdoor casual dining, Men Are permitted to wear shorts for the evening ala carte.

Tea Time

  • The Grand Azul and La Laguna bars, as well as all the lobby bars have “Tea Time” starting around 3 p.m. They have an assortment of self-serve pastries and other freshly baked goodies available.

Coming soon New Churchill Bar

It will have a new concept similar to a speakeasy bar with a hidden terrace, that will offer you an atmosphere meant to evoke the Prohibition-era.

It will provide a unique and exclusive experience as this concept does not exist in any bar of the resort nor the Riviera Maya.

You will find beside the classic cocktails, some mixology, cigars and premium liquors. Please note that cigars and premium liquors will have an extra cost.

The exclusive hidden terrace will be the smoking section.

The ambiance of both, bar and terrace, will be accompanied by the music and furnishing of the 20’s. Furthermore, you will be able to learn how to make your own cocktails or if your prefer you can play board games or take a book from our library.

Cocktail Tasting

Colonial /Kantenah p.m – 11 p.m

  • Monday – Mojito – Colonial
  • Tuesday – Gin & Tonic – Kantenah
  • Wednesday – Tequilla/ Mezcal – Colonial
  • Thursday – Sangria -Kantenah
  • Friday – Martini – Colonial
  • Saturday – Capiriña – Kantenah
  • Sunday – Whiskey – Colonial

White Sand Lobby from 8 p.m – 11 p.m

  • Monday – gin & tonics
  • Tuesday – Tequila & mezcal
    Wednesday- Margaritas
  • Thursday – Rum night
  • Friday – Gin & Tonics
  • Saturday – Tequila & Mezcal
  • Sunday – Sangrias
    Subject to change

| RM Gin & Tonic night

Tuesday Evenings Gin and Tonic Tasting, Hemingway’s Bar, Kantenah

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TRS Lobby Bar

Bar Hours

White Sand Lobby Bar 10 a.m-midnight | Bar Teatro (by the WS lobby) 8 p.m-11 p.m | La Laguna 10 a.m-1 a.m | La Laguna swim-up bar 10 a.m-varies w/season | Poseidón beach bar open 24 hours (only beer from 8pm-8am) | TRS pool Bar ‘La Isla’ 10 a.m-midnight (Royal suite guests only) | Las Rocas pool bar 10 a.m-varies w/season | 4 a la Carte restaurant bars (also open to public) 5:30 p.m-10 p.m | Kantenah lobby Bar 10 a.m-midnight | Colonial Lobby Bar 10 a.m-midnight | Churchills cigar bar 6 p.m- midnight | Hemingways Piano bar (non-smoking bar) 6 p.m-midnight | TRS Lobby Bar 8 a.m-midnight | Gran Azul swim-up bar 10 a.m-varies w/season | La Plaza theater bar 8:30 p.m-11 p.m | Secret Bar (adult pool) 10 a.m-varies | El Ricconcito 10 a.m-varies | La Jarra Beach Bar 10 a.m-6pm | Las Olas Beach Bar 24 hours (full bar menu) | Gran Azul 10 a.m-1am

Sports Bar

*Food and Beverage Open 24 hours

RM Xtra Time Sports Bar Food Menu | RM XtraTime Sports Bar Cocktail Menu

Beach Bar

Poseidón -snacks

Las Olas

Open 24 hours

  • 8 a.m – 10 pm Full cocktail service
  • 10 p.m – 8 a.m Beer & soft drinks only

Las Olas Beach Bar Menu

Las Olas Beach Bar Menu | Las Olas Beach Bar Menu continued

Made to order items: During the day Poseidón – Colonial Items available 24 hours.
Sandwiches beef steak; pork tenderlion; veg; chicken; tuna; ham and cheese
Pizza veg; margarita; hawaiian; salami
Pasta natural; pesto; tomato; bolegnese; carbonara
Deep fried wings | California quesadilla | Cajun chicken burger | Hawaiian burger | Veggie burger | Mexicali burger | Beef or chicken fajitas | Meat nachos | Chicken nuggets | Jalapeno peppers breaded w cheese | Onion rings | Hot dog
Guacamole w panela cheese | French fries with or without cheese

Gin & Tonic Night at  Bar Hemingway with Ernesto | Gin and tonic tasting Hemingway's

Gin tonic night! Bar hemingway Tuesday 6:00 pm (by ernesto )

New grilled fish specialities at the “Poseidón Beach Restaurant” restaurant managed by the spanish Chef José Flores in Grand Palladium Riviera Maya Resort & Spa. Mediterranean gastronomy in the Caribbean!

Hand Dipped Ice Cream flavors

Served at Gran Azul and La Laguna, Kabah
I cream, dipped and Popsicles served at Bar La Jarra
Special thanks to EileenS for the menu

Romantic Dinner

  • While in Paradise you may want to celebrate a special event such as an anniversary or birthday or maybe wish to have a romantic setting and dinner to celebrate your engagement. A private and romantic moonlit dinner on the beach can be included in your plans!

Romantic Dinner

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Romance Spa and Dinner | Romance Moonlit Dinner |
Romantic Dinner For Two

Wine, Fruit Baskets and Pastry Menus are also available.

paella
Photos courtesy Dan

Paella
  • Colonial beach, open to all on Sundays from noon to 3:00pm on the Colonial beach. This is first come, first served until it is gone. This is not counted as one of your a la cartes.

Behind The Scenes

Kitchen tour offered on Wednesday’s 11:30AM

If you have any questions regarding the quality and preparations of the food at the Palladium, please refer to the Behind the Scenes article and see how it is all done!

Management Address on Food and Water

All- Inclusive…. Tips included?

Tipping at an all inclusive

I was always intrigued by the ‘tips included’ enticement in travel advertisements. But I wondered, how do the workers at resorts get their tips if they’re included in a prepaid resort package??? I decided to do a little research and ask a couple veteran workers (both management and staff) at the Palladium (it’s amazing what you can learn while having a few drinks).

I was told there are some 3,000 employees at the Palladium depending upon the season. Almost all of the non-salaried workers belong to a quasi-labor union. The union negotiates with management over how much the resort will contribute to an employee ”tip account” based upon the number of guests staying at the resort. The amount of money deposited in the account varies on a daily basis. The higher the hotel occupancy, the more money deposited in the account – the lower the occupancy the less money. Each worker’s portion is calculated with variables such as job title, experience and seniority factored in. In addition to the “tip account”, each worker earns the legal minimum wage of about 50 pesos A DAY (approx. US$5).

Employees are paid every two weeks. Since most workers do not have bank accounts or a safe place to secure their earnings, they’re issued a MasterCard brand cash card. On payday their earnings are automatically credited to their cards. They can use any ATM to make cash withdrawals or use the card in stores to make purchases. I’m told employees find this a very convenient and secure way to manage their finances.

So how much do workers actually earn per six-day work-week? This was a sensitive subject but from what I could gather it varies from about US$50 to about US$130 depending upon the season. If you think $10 or $20 a day is sufficient wages, then don’t bother to leave an additional tip. However, if you think employees deserve more for their hard work you may want to leave a dollar or two. Remember, if you openly leave a tip on a table/bar, it generally goes into a ‘tip pool’ and is divided equally among the workers at that facility. If you want to reward a specific worker, be sure to discreetly ‘palm’ your tip.
courtesy of TG

We’ll tip the grill guy at lunch or omelet guy at breakfast as well. Look for those who are in positions that probably don’t get a tip. Surprise them if they are doing a good job or a favor for you. Everyone works hard, I have never seen anyone loaf! Lorie (stat2er)


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